It is hard to describe the panic triggered after a fall resulted in a fractured shoulder and humerus. A relatively healthy senior, suddenly I was unable to perform many activities of daily living and my independence was profoundly threatened. For help, I called Guided Living Senior Home Care and arranged daily assistance. Not only did they help with a variety of tasks, but their presence provided me with the opportunity to rest, an essential element to recovery. After several weeks, I gradually progressed. Today I can live independently, as I continue therapy to restore mobility.

My progress was enhanced by the gentle and kind assistance of your CNAs. They were prompt and competent, always professional and respectful as we worked through the stresses of recovery. I doubt that I could have remained at home alone without them. Please extend my gratitude to your staff who served me.

I am happy to share my experience with others and will continue to recommend your organization to seniors who find themselves in need of help at home. Good luck to you and the valuable services you provide.

Guided Living has been a life saver for my 91 year old father and our entire family following his brief stay at a nursing home after having a heart attack. We lost our mother the year before and myself and my siblings (some of whom live in other states) were worried about his continued recovery after he returned home. He would still need 24/7 care at home for a short while and we only had four days’ notice when the nursing home told us he was going to be released. I called Guided Living on Tuesday morning, met with them on Friday and a caregiver was at his house on Saturday when he came home! From my very first phone call to Guided Living we have experienced only warm and caring personal attention to our every need. All the staff are calm and pleasant whenever we talk and are always there for us no matter the time of day or how big or small our problem. It is like calling on a friend or loved one for help. We had a family meeting after 24/7 care was no longer necessary and decided to stay with Guided Living five days a week with a few hours of help in the morning and in the evening. The two CNA’s who help our father every week have become like family to us. We admire and trust them so much. They are very professional but so personal in their caregiving. We have such peace of mind knowing he is not alone all day and he likes knowing he has time to himself every afternoon. Two of us live close to my father and we treasure the time we spend helping him on the weekends. Our father always said as he got older that he never wanted to intrude on his children’s lives. As his children we feel very deeply that we want to be there for him in every way possible in this final chapter of his life. Guided Living has allowed all of us to be happy with the very custom care schedule they have set up. We are very grateful and wish the same for every family facing a situation similar to ours.

Recently my family required support after the sudden illness and subsequent death of my father. The Guided Living team responded immediately, supporting my mother, an Alzheimer’s patient, during a very difficult time of transition. Every caregiver assigned to care for her was warm and attentive. The Guided Living office was professional and reliable with their scheduling, troubleshooting, and communication. Any question I had was answered immediately, and I was given full access to the Guided Living online Dashboard which allowed me to leave messages for the companion on duty, view the week’s schedule of caretakers, and see the tasks completed by each. My mother felt safe and comfortable. I will always be grateful that Guided Living was there for my family, and I highly recommend their care to other families in need.

I am so pleased at how everything has worked out these last few months and now with a trip to the hospital and home again for my aunt and we want to pause for a moment to thank you and your team very much!

My sister and I were just recently saying to one another how fortunate we and my aunt are to have you and your constant care and effort. It is so reassuring!

We know this latest event must have been very scary for all involved – my aunt the most – and it is so great we can all celebrate a return home for her today. Please thank all of the caregivers and nurses!!!!

Thank you Patrick!

Professional, knowledgeable, responsive and caring. Hands down over and above any and all expectations. Available at all times for all questions! I have been so impressed and grateful for the help and guidance through some very difficult times!!