February 1, 2021 – Reflecting back on the past year feels odd since for so long now my focus has been at the day-to-day level, trying to keep our team and clients safe and our company moving forward.
Seven years ago, I made a commitment to myself that we would never take shortcuts when providing our services to seniors and only provide the highest quality of care. It is no secret that the entire healthcare industry has been pushed to the limits during this pandemic, and Guided Living was no different.
Over this past year, there were dozens, probably hundreds, of extraordinary moments that made me grateful for our team. There were also emotional times when seeing our clients, their families and our own Guided Living team face devastating challenges, stressful situations and even the loss of loved ones. Through everything, our team came through, every time. We did not once leave a client without services and on their own, thanks to our team stepping up and taking extra shifts even when it meant going out of their way. Our clients and their families will be forever grateful.
I know there are still challenges ahead this year and beyond. However, I do not have a single doubt that all of us will be able to face them head on to meet our shared goal, and common passion, which is caring for others. Our seniors need us more than ever, and in new ways, and I know we will continue to be there for them.
Thank you for every individual effort that you gave, and continue to give, for our seniors. I am honored and humbled to be a part of this team.
Founder – Guided Living Senior Home Care