Serving South Shore, Cape, & South Coast
Offices in Plymouth & Falmouth, MA
Private homecare is complex. Alzheimer’s & other dementia, care at home after rehab, chronic illness management, & 100 other factors make every case unique. This level of need cannot be met with “cookie cutter home care.”
Guided Living Senior Home Care employs only experienced CNA/CHHA level caregivers and private nursing services are performed only by licensed RN and LPN professionals. Peace of mind for families is paramount, which is why we run a complete background check every month on all staff ongoing.
Dedicated RN oversight of the plan of care & the caregiver team. Quality home care is not “task oriented,” but rather relationship based.
Our nurses manage care to promote positive aging by monitoring good nutrition practices, safety at home, subtle changes in care & early response to those changes.
Only CNA & CHHA credentialed caregivers with experience. We cannot hire new graduates. Consistency is essential to prevent the feeling of a “revolving door of caregivers.”
Additionally, all caregivers undergo extensive background checks: MA State CORI, drug screen, & a monthly complete criminal background check.
Real Time Communication
Caregiver to RN communications happen in real time using technology. This up to the minute information can be the difference between an unplanned event or an immediate intervention.
Online Family Portals
Transparency of care is essential. Through our online family portals the clock-ins & clock-outs, scheduling, & daily care plans are available in real time.
Also available to all clients is secure HIPAA compliant online document storage. Access & share documents & other critical info 24/7 via a mobile phone. All online dashboards & storage is provided to clients for no cost.
Bathing & Grooming
Transferring & Positioning
Provide a higher level of care services such as medication administration, dressing changes or wound care
Unmanaged chronic illnesses including Alzheimer’s Disease lead to more intense symptoms which can progress to loss of physical & cognitive function. This vicious cycle causes multiple problems such as fatigue, depression, pain, stress, fall risk issues, & medication mis-management.
Our approach promotes & supports positive aging by monitoring good nutrition practices, safety at home, subtle changes & responding to those changes earlier in the disease cycle.
Family Testimonials – Complex Care Situations
Guided Living has been a life saver for my 91 year old father and our entire family following his brief stay at a nursing home after having a heart attack. We lost our mother the year before and myself and my siblings (some of whom live in other states) were worried about his continued recovery after he returned home. He would still need 24/7 care at home for a short while and we only had four days’ notice when the nursing home told us he was going to be released. I called Guided Living on Tuesday morning, met with them on Friday and a caregiver was at his house on Saturday when he came home! From my very first phone call to Guided Living we have experienced only warm and caring personal attention to our every need. All the staff are calm and pleasant whenever we talk and are always there for us no matter the time of day or how big or small our problem. It is like calling on a friend or loved one for help. We had a family meeting after 24/7 care was no longer necessary and decided to stay with Guided Living five days a week with a few hours of help in the morning and in the evening. The two CNA’s who help our father every week have become like family to us. We admire and trust them so much. They are very professional but so personal in their caregiving. We have such peace of mind knowing he is not alone all day and he likes knowing he has time to himself every afternoon. Two of us live close to my father and we treasure the time we spend helping him on the weekends. Our father always said as he got older that he never wanted to intrude on his children’s lives. As his children we feel very deeply that we want to be there for him in every way possible in this final chapter of his life. Guided Living has allowed all of us to be happy with the very custom care schedule they have set up. We are very grateful and wish the same for every family facing a situation similar to ours.
Beth S. - Falmouth, MA
Recently my family required support after the sudden illness and subsequent death of my father. The Guided Living team responded immediately, supporting my mother, an Alzheimer’s patient, during a very difficult time of transition. Every caregiver assigned to care for her was warm and attentive. The Guided Living office was professional and reliable with their scheduling, troubleshooting, and communication. Any question I had was answered immediately, and I was given full access to the Guided Living online Dashboard which allowed me to leave messages for the companion on duty, view the week’s schedule of caretakers, and see the tasks completed by each. My mother felt safe and comfortable. I will always be grateful that Guided Living was there for my family, and I highly recommend their care to other families in need.
M.T. - Plymouth, MA
I am so pleased at how everything has worked out these last few months and now with a trip to the hospital and home again for my aunt and we want to pause for a moment to thank you and your team very much!
My sister and I were just recently saying to one another how fortunate we and my aunt are to have you and your constant care and effort. It is so reassuring!
We know this latest event must have been very scary for all involved – my aunt the most – and it is so great we can all celebrate a return home for her today. Please thank all of the caregivers and nurses!!!!
Thank you Patrick!
Janet B. - San Francisco, CA
Professional, knowledgeable, responsive and caring. Hands down over and above any and all expectations. Available at all times for all questions! I have been so impressed and grateful for the help and guidance through some very difficult times!!
Nancy O. - Plymouth, MA
I am writing to thank you for the wonderful service you have provided for my parents. We greatly appreciate that you were able to provide customized care and rearrange schedules to meet my parents changing needs. We met you in a time of need for my family and you have offered support in every regard and allowed us to feel comfortable and confident that my folks needs were being met. You have gone above and beyond and we are deeply grateful.
Greg D. - South Portland, ME
It is hard to describe the panic triggered after a fall resulted in a fractured shoulder and humerus. A relatively healthy senior, suddenly I was unable to perform many activities of daily living and my independence was profoundly threatened. For help, I called Guided Living Senior Home Care and arranged daily assistance. Not only did they help with a variety of tasks, but their presence provided me with the opportunity to rest, an essential element to recovery. After several weeks, I gradually progressed. Today I can live independently, as I continue therapy to restore mobility.
My progress was enhanced by the gentle and kind assistance of your CNAs. They were prompt and competent, always professional and respectful as we worked through the stresses of recovery. I doubt that I could have remained at home alone without them. Please extend my gratitude to your staff who served me.
I am happy to share my experience with others and will continue to recommend your organization to seniors who find themselves in need of help at home. Good luck to you and the valuable services you provide.